Privacy Policy

Effective Date: September 2025

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

1. Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage:

  • IP address and approximate geographic location
  • Browser type and version
  • Device information (operating system, screen resolution)
  • Pages visited and time spent on our site
  • Referring website or source
  • Date and time of access

2. Contact Information

When you contact us through email or contact forms, we collect:

  • Name and email address
  • Message content and any attachments
  • Communication preferences

3. Cookies

We use cookies for security, performance, and functionality. See our Cookie Policy for details.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our website and services
  • Security: To protect against fraud, abuse, and security threats
  • Communication: To respond to your inquiries and provide customer support
  • Improvement: To analyze usage patterns and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

Data Security

We use industry-standard security measures including SSL/TLS encryption and access controls. However, no internet transmission is 100% secure.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

  • Service Providers: With trusted service providers (such as Cloudflare) who assist in operating our website and services
  • Legal Requirements: When required by law, court order, or government request
  • Business Protection: To protect our rights, property, or safety, or that of our users
  • Consent: With your explicit consent for specific purposes

International Data Transfers

Important: Your data may be processed outside the UAE through our service providers. By using our services, you consent to international data transfers.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request information about the personal data we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal data for certain purposes
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through the information provided in the “Contact Us” section below.

Data Retention

We retain personal information for the following periods:

  • Contact Information: Until you request deletion or up to 3 years from last contact
  • Website Analytics: Aggregated data may be retained indefinitely
  • Security Logs: Up to 12 months for security and compliance purposes
  • Cookies: As specified in our Cookie Policy (typically 30 days to 1 year)

Business Transfers

If we are involved in a merger, acquisition, or asset sale, we will provide notice and you may delete your data before any transfer occurs.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Effective Date” at the top of this policy
  • Providing prominent notice on our website for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Controller:

Sequencewise Limited

Jurisdiction:

Masdar City, United Arab Emirates

Contact:

Email: admin@sequencewise.com

This Privacy Policy is effective as of September 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.